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ShadowICT

[COMPLETE] ShadowICT Mail - Maintenance/Upgrade

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SERVICE ALERT 5:07PM NOVEMBER 3rd, 2017

 

 

 

DETAILS AS FOLLOW

===========

 

Alert ID: 376115125515452436

 

DETAILS AS FOLLOW

===========

Upgrade Exchange to latest CU as per Microsoft standard. During this time, all ShadowICT emails will be offline.

 

Affected Servers

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1. GRID.SHADOWICT.TECH

 

Affected Services

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1. STAFF COMMUNICATION

 

2. STAFF/PUBLIC EMAIL

 

Intervention Details

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1. Assign to Level 3 Network Engineer - ID# 151896103850082304 (SICT CORPORATE: @Dom)

2. Place all MSE services in maintenance mode

3. Apply upgrades

4. Send Restart command to GRID

5. Review auto-start/event logs, run health checks

 

6. Exit Maintenance

 

Alert Cleared

===========

Started at 5:07PM, November 3rd, 2017 by 220482106449461248 (ShadowICT Automation)

 

Cleared at 6:13PM, November 3rd, 2017 by 220482106449461248 (ShadowICT Automation)

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