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[COMPLETE] Unknown Failure - Primary Domain Controller (Windows Farm)

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We are currently investigating a sudden and unexpected outage within our primary domain controller in the Canadian datacentre. At this point in time due to this failure, logins for remote management of game servers etc will fail as each machine is currently unable to contact the domain controller.

 

Given the circumstances, we are currently awaiting a diagnosis on the domain controller, and we will be establishing a PoP link from Canada to the primary France PoP in which houses a second domain controller for the enterprise network.

 

EDIT 6:59 EDT

 

We have repaired the error, and are performing the typical monthly maintenance for ShadowICT a few days early. This information will be posted in a newer service alert.

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